Privacy Policy
Effective Date: 10/07/2022
Website: www.cricketshopafrica.co.za
Contact Email: infocricketshopsa@gmail.com
1. Introduction
Welcome to CricketShopSA. Your privacy is very important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
When you visit or make a purchase on our website, we may collect the following information:
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Personal Information: Name, email address, phone number, billing and shipping address.
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Payment Information: Card or payment details are securely processed by our payment provider — we do not store this data.
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Device Information: IP address, browser type, and operating system to help us improve our site’s functionality and security.
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Order Information: Details about the products you purchase and order history.
3. How We Use Your Information
We use your personal information to:
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Process and deliver your orders.
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Communicate with you about your order or inquiries.
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Improve our website, products, and customer experience.
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Send promotional offers and updates (only if you’ve opted in).
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Comply with legal and regulatory obligations.
4. Data Protection
We take your privacy seriously and use appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.
All transactions are encrypted using SSL (Secure Socket Layer) technology to ensure your payment information is secure.
5. Sharing of Information
Your personal information is never sold or rented to third parties.
We may share limited data only with:
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Courier partners for delivery purposes.
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Payment processors to complete transactions.
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IT and marketing service providers that help us operate our store — all of whom are bound by confidentiality agreements.
6. Cookies
Our website uses cookies to enhance your browsing experience. Cookies help us remember your preferences, analyze site traffic, and improve performance. You can disable cookies in your browser settings, though some parts of our website may not function properly.
7. Your Rights
You have the right to:
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Access the personal information we hold about you.
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Request correction or deletion of your data.
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Withdraw consent for marketing communications at any time.
To exercise these rights, contact us at infocricketshopsa@gmail.com.
8. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy — typically for as long as you have an account or outstanding order with us.
9. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at: