Shipping Policy
Effective Date: 10/07/2022
Website: www.cricketshopafrica.co.za
Contact Email: infocricketshopsa@gmail.com
1. Delivery Options
We’re proud to offer fast and reliable delivery options across South Africa to ensure you get your Protea supporter gear on time!
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Next Day Doorstep Delivery – R59.00
Place your order before 2 PM (Monday–Friday) to receive it the next business day. -
Standard 2–3 Day Doorstep Delivery – FREE
Enjoy free nationwide delivery for all orders delivered within 2–3 business days.
2. Order Processing Time
Orders are processed and dispatched within 24 hours of payment confirmation. Orders placed after 2 PM or over weekends/public holidays will be processed the next business day.
3. Tracking Your Order
Once your order has been shipped, you will receive a confirmation email with a tracking number so you can easily follow your parcel’s journey to your doorstep.
4. Delivery Areas
We deliver to all major cities, towns, and rural areas across South Africa. Please ensure that your delivery address and contact details are accurate to avoid delays.
5. Delays
While we always aim to deliver on time, unforeseen circumstances such as public holidays, courier delays, or weather disruptions may occasionally cause delays. If your order is delayed, our team will keep you informed.
6. Undeliverable Packages
If a package is returned due to an incorrect address or multiple failed delivery attempts, you may be responsible for the re-delivery fee.
7. Contact Us
If you have any questions about your delivery or need help tracking your order, please contact our support team at:
📧 infocricketshopsa@gmail.com